phjili Privacy Policy – How Your Personal Data Is Collected and Protected

When you register on phjili, we collect personal information that is necessary to create and manage your account, including your full name, date of birth, email address, and contact number. We also collect information you provide when you make deposits or withdrawals, such as payment method details, which are handled in accordance with applicable Philippine data protection standards. During your use of the platform, we automatically collect technical data such as your device type, browser version, IP address, and session activity logs to help us maintain platform security and improve your experience. If you contact our support team, we retain records of those communications to assist with follow-up queries and to improve our service quality. We do not collect sensitive personal information beyond what is strictly necessary for account management, identity verification, and responsible gaming compliance.

The personal information we collect is used primarily to operate and maintain your phjili account, process transactions, and deliver the platform features you have requested. We use your data to verify your identity and age in compliance with Philippine regulations governing online entertainment platforms, ensuring that access is restricted to eligible users only. Your information also helps us personalise your experience on the platform, including surfacing relevant promotions through the Promotion page and tailoring VIP programme communications via the VIP section. We may use aggregated, anonymised data for internal analytics and platform improvement purposes, but this data cannot be used to identify you individually. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances.

phjili may share your personal information with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers. All such third parties are contractually required to handle your data securely and only for thespecific purposes for which they were engaged. We may also disclose your information where required by Philippine law, court order, or regulatory authority, including disclosures necessary to prevent fraud or protect the safety of our users. In the event that phjili undergoes a business restructure or merger, your personal data may be transferred as part of that process, and you will be notified of any material changes to how your data is handled as a result. We do not disclose your personal information to any third party for advertising or marketing purposes without your explicit consent. Any disclosure made outside of the circumstances described in this policy will only occur with your prior knowledge and agreement.

phjili implements reasonable technical and organisational security measures to protect your personal information from unauthorised access, loss, misuse, alteration, or destruction. Data transmitted between your device and our platform is protected using industry-standard encryption protocols, helping to ensure that your account credentials and payment details remain secure during transmission. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff handling personal data are subject to confidentiality obligations. We conduct periodic reviews of our security practices to identify and address potential vulnerabilities, in line with our commitment to maintaining a safe platform for Filipino players. While we take all reasonable steps to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your phjili account and to keep your login credentials confidential at all times.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents may be retained for a longer period where required by applicable financial regulations or anti-money laundering requirements. When your data is no longer required for the purposes for which it was collected, we take reasonable steps to securely delete or anonymise it so that it can no longer be linked to you. If you request the closure of your account, we will process your request in accordance with our data retention obligations and inform you of the applicable retention period for any data we are required to keep. You may contact our support team at any time to enquire about the specific retention periods that apply to your personal data.

As a registered user of phjili based in the Philippines, you have the right to access the personal information we hold about you and to request a copy of that data in a readable format. You also have the right to request corrections to any inaccurate or incomplete personal information, and we will process such requests promptly upon verification of your identity. Where you believe your data has been processed in a manner inconsistent with this Privacy Policy or applicable Philippine data protection law, you have the right to lodge a complaint with the relevant regulatory authority. You may also request the deletion of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations. To exercise any of these rights, please contact our support team using the details provided on this platform, and we will respond within a reasonable timeframe.

phjili uses cookies and similar tracking technologies to enhance your experience on the platform, remember your preferences, and help us understand how users navigate the site. Essential cookies are necessary for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as logging in and maintaining your session. We may also use analytics cookies to collect aggregated information about how the platform is used, which helps us identify areas for improvement and optimise the overall user experience for Filipino players. You can manage your cookie preferences through your browser settings, although disabling certain cookies may limit the functionality available to you on the platform. By continuing to use phjili after being informed of our cookie practices, you consent to the use of cookies as described in this policy.

This Privacy Policy was last reviewed and updated in 2025. It applies to all registered users of phjili operating in the Philippines. For questions about your data, please contact our support team using the details available on this platform.